Satisfaction
Your business depends on computer technology to be productive.
You also understand how hard it is when computers fail or no longer meet your needs. It is devastating to your productivity and affects your bottom line. We successfully manage your computing environment from start to finish, helping you and your staff stay focused on the success of your business. Our computer technicians are available to service your computer on site, at no additional charge. We serve the entire Sunshine Coast from Port Mellon to Egmont.
Corporate Service Agreements
LavTech Computers offers monthly Corporate Service agreements for first class service. Give us a call to discuss your computers needs and obtain your quote today!
Monthly Maintenance Plans:
Desktop Managed Services:Clean disk, Disk de-fragmentation for all internal hard drives, Temp file cleanup, Windows updates, Hardware health monitoring, DNS flush, Malware Scan, Antivirus Scan, Ransomware Scan, Remote desktop support, Disk usage reports, Inventory reports.
Monthly Maintenance Plans:
Server Managed Services:
Clean disk, Disk de-fragmentation for all internal hard drives, Temp file cleanup, Windows updates, Hardware health monitoring, DNS flush, Malware Scan, Antivirus Scan, Ransomware Scan, Server time set, Disk usage reports, Inventory reports
Maintenance Package Add-Ons:
DRaaS
Disaster Recovery as a Service
EFSS
Executive File Sync and Share ( Work Place )
We Also Offer:
Phone Support
Often a simple technical problem may be solved in a short period of time, via phone support. We are happy to walk you through such problems. Please contact us by phone or email, to set an appointment time. Often an appointment can be made within the same day.
Remote Desktop Support
Many of our clients find it helpful to be provided with remote access desktop support. This allows for certain software support to be managed during off hours or an emergency when the time is of the essence.
Emergency / After Hours Service
When service is required after hours, on weekends or holidays, after hour rates of $120 per hour, with a two-hour minimum, apply. Contact us for emergency and after hours service at www.lavtechcomputers.com/rescue A technician will respond to book your appointment.
Service Rates
Regular service rate is $109/hour Monthly maintenance package A: $45/desktop Monthly maintenance package B: $199/server Phone & remote desktop support $28/15minutes Emergency and after hours rates are $120 per hour, with a minimum two-hour fee.